Written Information for New Tenants

From May 1, 2026, landlords must provide written information to tenants at the start of every new assured tenancy. This is a new requirement under the Renters' Rights Act, based on GOV.UK guidance published February 24, 2026.

Enforcement Starts May 1, 2026

Landlords who fail to provide the required written information to new tenants face fines of up to £7,000. Make sure your safety certificates are in order — gas safety, EICR, and EPC are all required items.

This Is NOT the Information Sheet

There are two separate requirements under the Renters' Rights Act. This page covers the written information that must be given to new tenants from May 1. The separate landlord information sheet for existing tenants has not yet been published by GOV.UK. Don't confuse the two.

What You Must Provide

The GOV.UK guidance (published February 24, 2026) sets out the information landlords must give in writing to new tenants. Here is a plain-English breakdown of each requirement.

Landlord Identity & Contact

Your full name, address, and contact details. If you use a managing agent, their details too.

Rent Details

The amount of rent, payment frequency, payment method, and when rent is due. Any provisions for rent increases.

Deposit Protection

How the deposit is protected, which scheme holds it, and how to raise a dispute. Must be provided within 30 days of receiving the deposit.

Gas Safety

Confirmation of a valid gas safety certificate (CP12). A copy must be provided to the tenant annually.

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Electrical Safety (EICR)

Confirmation of a valid Electrical Installation Condition Report. Must be no more than 5 years old.

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Energy Performance Certificate (EPC)

A valid EPC for the property. Must be rated E or above (with limited exemptions).

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Repairs & Maintenance

How to report repairs, your obligations as landlord, expected response times, and emergency contact details.

Disability Adaptations

The tenant's right to request reasonable disability adaptations. Landlords cannot unreasonably refuse.

Pet Policy

Your policy on keeping pets. Under the Renters' Rights Act, landlords cannot unreasonably refuse pet requests.

Key Dates

February 24, 2026

GOV.UK published “Written information that must be given to tenants: guidance for landlords”

May 1, 2026

Enforcement begins — all new assured tenancies must include the required written information

TBD

Separate landlord information sheet for existing tenancies — awaiting GOV.UK publication

Penalties for Non-Compliance

Fine per offence

Up to £7,000

Affects notices

May invalidate any notices you serve on the tenant

Evidence in disputes

Non-compliance can be used against you in tenancy disputes

Get Your Safety Certificates

Three of the written information requirements need valid safety certificates. BoroughReady connects you with verified local providers.

EICR (Electrical Safety)

Valid for 5 years

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Gas Safety Certificate (CP12)

Renewed annually

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Energy Performance Certificate

Must be rated E or above

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Frequently Asked Questions

What is the difference between written information and the information sheet?
They are two separate requirements under the Renters' Rights Bill. Written information must be given to NEW tenants at the start of a tenancy from May 1, 2026. The separate landlord information sheet (still unpublished by GOV.UK) must be given to EXISTING tenants within a later deadline. The written information covers tenancy-specific details like rent, deposit, and safety certificates. The information sheet will cover tenants' general rights under the new law.
When do I need to give written information to tenants?
You must provide the required written information to tenants at the start of any new tenancy from May 1, 2026. This applies to all new assured tenancies created on or after that date. You should provide it before or at the point of signing the tenancy agreement.
What happens if I don't provide written information?
Failure to provide the required written information is a breach of the Renters' Rights Act. Local authorities can issue fines of up to £7,000 for non-compliance. It may also affect your ability to serve valid notices and could be used as evidence in any dispute.
Does this apply to existing tenancies?
No. The written information requirement applies to NEW tenancies created on or after May 1, 2026. For existing tenancies, a separate requirement — the landlord information sheet — will apply once GOV.UK publishes it. The two requirements are distinct.
What safety certificates do I need to include?
You must confirm that you have a valid gas safety certificate (CP12), an Electrical Installation Condition Report (EICR), and an Energy Performance Certificate (EPC). You should provide copies of these to the tenant or confirm they are available on request.
Do I need to include information about pets?
Yes. The written information must include your policy on pets. Under the Renters' Rights Act, landlords cannot unreasonably refuse a tenant's request to keep a pet. You should state your pet policy clearly, including any conditions.
What about disability adaptations?
You must include information about the tenant's right to request disability adaptations to the property. Under the Renters' Rights Act, tenants have expanded rights to make reasonable adaptations, and landlords cannot unreasonably refuse such requests.

Prepare for May 1

Get your gas safety certificate, EICR, and EPC sorted before the deadline. Compare verified providers and get free quotes.

Source

This page is based on GOV.UK guidance: “Written information that must be given to tenants: guidance for landlords”, published February 24, 2026 (11 pages). This is not legal advice — consult a solicitor for tenancy-specific questions.