Written Information for New Tenants
From May 1, 2026, landlords must provide written information to tenants at the start of every new assured tenancy. This is a new requirement under the Renters' Rights Act, based on GOV.UK guidance published February 24, 2026.
Enforcement Starts May 1, 2026
Landlords who fail to provide the required written information to new tenants face fines of up to £7,000. Make sure your safety certificates are in order — gas safety, EICR, and EPC are all required items.
This Is NOT the Information Sheet
There are two separate requirements under the Renters' Rights Act. This page covers the written information that must be given to new tenants from May 1. The separate landlord information sheet for existing tenants has not yet been published by GOV.UK. Don't confuse the two.
What You Must Provide
The GOV.UK guidance (published February 24, 2026) sets out the information landlords must give in writing to new tenants. Here is a plain-English breakdown of each requirement.
Landlord Identity & Contact
Your full name, address, and contact details. If you use a managing agent, their details too.
Rent Details
The amount of rent, payment frequency, payment method, and when rent is due. Any provisions for rent increases.
Deposit Protection
How the deposit is protected, which scheme holds it, and how to raise a dispute. Must be provided within 30 days of receiving the deposit.
Gas Safety
Confirmation of a valid gas safety certificate (CP12). A copy must be provided to the tenant annually.
Get quote →Electrical Safety (EICR)
Confirmation of a valid Electrical Installation Condition Report. Must be no more than 5 years old.
Get quote →Energy Performance Certificate (EPC)
A valid EPC for the property. Must be rated E or above (with limited exemptions).
Get quote →Repairs & Maintenance
How to report repairs, your obligations as landlord, expected response times, and emergency contact details.
Disability Adaptations
The tenant's right to request reasonable disability adaptations. Landlords cannot unreasonably refuse.
Pet Policy
Your policy on keeping pets. Under the Renters' Rights Act, landlords cannot unreasonably refuse pet requests.
Key Dates
February 24, 2026
GOV.UK published “Written information that must be given to tenants: guidance for landlords”
May 1, 2026
Enforcement begins — all new assured tenancies must include the required written information
TBD
Separate landlord information sheet for existing tenancies — awaiting GOV.UK publication
Penalties for Non-Compliance
Fine per offence
Up to £7,000
Affects notices
May invalidate any notices you serve on the tenant
Evidence in disputes
Non-compliance can be used against you in tenancy disputes
Get Your Safety Certificates
Three of the written information requirements need valid safety certificates. BoroughReady connects you with verified local providers.
Frequently Asked Questions
What is the difference between written information and the information sheet?
When do I need to give written information to tenants?
What happens if I don't provide written information?
Does this apply to existing tenancies?
What safety certificates do I need to include?
Do I need to include information about pets?
What about disability adaptations?
Prepare for May 1
Get your gas safety certificate, EICR, and EPC sorted before the deadline. Compare verified providers and get free quotes.
Source
This page is based on GOV.UK guidance: “Written information that must be given to tenants: guidance for landlords”, published February 24, 2026 (11 pages). This is not legal advice — consult a solicitor for tenancy-specific questions.