What is the fine for not providing the Information Sheet?

Local authorities can issue a financial penalty of up to £7,000 per tenancy for a first offence, and up to £40,000 for a repeat offence. The starting penalty is £4,000. Fines apply per tenancy — a landlord with 5 tenancies could face up to £35,000 in fines.

When is the deadline for serving the Information Sheet?

Existing tenants must receive the Information Sheet by 31 May 2026. For new tenancies starting after 1 May 2026, it must be provided before or at the start of the tenancy.

Do I need to serve it to every tenant individually?

Yes. Every named tenant on every tenancy agreement must receive their own copy. For joint tenancies, each tenant needs a copy. For HMOs, each tenancy agreement requires separate service. Keep proof of delivery for each one.

What counts as valid service of the Information Sheet?

Valid service methods include: handing a printed copy directly to the tenant, posting a printed copy (use recorded delivery for proof), or emailing the PDF file as an attachment. Texting a link, sharing a URL, or verbally telling tenants about the document does NOT count.

Have You Served the Info Sheet Correctly?

Most landlords don't know that emailing a link to the PDF is NOT valid service. Check your compliance in 60 seconds — before it costs you up to £7,000 per tenancy.

days to deadline

31 May 2026

How many rental properties do you own or manage?

How many tenancies do you have in total?

Count each tenancy agreement separately. An HMO with 4 rooms = 4 tenancies. A single-let = 1 tenancy.

Have you served the Information Sheet to your tenants?

Yes, I've served itNo, not yet

Answer the questions to see your compliance status, fine exposure, and personalised action steps.

Did you know?

Sending a link to the Information Sheet PDF is not valid service. You must provide the actual document — printed or attached to an email. Many landlords have served incorrectly without realising.

RRA Information Sheet — Frequently Asked Questions

What is the Renters' Rights Act Information Sheet?

It's a mandatory government document that explains tenants' rights — rent increases, repairs, pets, eviction protections, and more. Published by MHCLG on 20 March 2026. Every landlord must give a copy to every tenant.

Can I just email a link to the PDF?

No. Sending a link is NOT valid service. You must provide the actual document — either a physical printed copy or the PDF file attached to an email. Links can break, be blocked by spam filters, or become inaccessible.

What's the fine for not providing it?

Up to £7,000 per tenancy (first offence, starting at £4,000). Up to £40,000 per tenancy for repeat offences. Fines apply per tenancy — 5 tenancies could mean up to £35,000 in first-offence fines.

When is the deadline?

31 May 2026 for all existing tenants. New tenancies starting after 1 May 2026 must receive the Information Sheet before or at the start of the tenancy.

What counts as valid service?

Hand-delivering a printed copy, posting a printed copy (use recorded delivery), or emailing the PDF as an attachment. Keep proof of delivery — you'll need it if a local authority investigates.

Do I need to serve it to every tenant in an HMO?

Yes. Each tenancy agreement in an HMO requires separate service. A 5-room HMO with individual tenancy agreements = 5 separate copies. Each tenant needs their own and you need proof for each one.

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